"We've been using Harbour City Plumbing & Gas for several years now, and they have always maintained the utmost integrity and professionalism. Their workmanship, experienced trades-people, productivity, and attention to detail have always been excellent. They continue to meet, or exceed, our expectations in both new construction and service work.
For new construction, renovation, or service, we would not hesitate to recommend Harbour City Plumbing & Gas."
~ Sheldon Saywell. President of Saywell Contracting
"The service was quick, efficient and extremely professional! Even when I had to call a few days later with a question, they were happy to help!"
~ Dawn Wilde
"The employees of Harbour City Plumbing & Gas go well beyond the normal call of duty. They're always on-time and on-budget.
I have used them for all my residential and commercial jobs with excellent results. The professionalism, attention to detail, and cleanliness is second-to-none. It's nice to know these days that you can count on Harbour City Plumbing to stand by what they say and do.
A no-brainer decision to use them."
~ Mike Testini
"I have been using Harbour City Plumbing & Gas for the past 8 years and have been very satisfied with the level of service.
I've been involved in the construction and renovation of numerous houses in the Nanaimo area and can always rely on Jim and his crew to get the job done, whether it's a small renovation, a leaking waterline, or a new house installation. The guys are always helpful in answering questions, placing last minute supply orders for me, or tracking down just the right fixture I’m looking for. They get the job done and always present the options should something need to be changed. And they clean up the work area at the end of the job.
These guys aren’t one of those companies that take your business when times are slow then ignore you when they’re busy.
They always make time for my jobs, whether large or small, and have turned me into a loyal customer. Thanks Jim, Toni, and the crew, for making Harbour City Plumbing my first choice."
~ Terry Fiddick
"I have had the pleasure of working with Harbour City Plumbing & Gas on both new home construction and repairs to existing plumbing. I found their quotes to be fair and their service to be prompt, professional and of quality workmanship. Never did I have to wait past the promised appointment time and the individuals I met were friendly and efficient. I would recommend Harbour City Plumbing & Gas for all your plumbing and gas needs. I feel secure in the knowledge that I no longer have to look at any other companies."
~ Cindy Nowik AMP. Universal Mortgage Architects
"Jim and the guys are always there when I need them, even on very short notice. Very courteous and professional staff. Competitive pricing. Would highly recommend!"
~ Brad Wood. Ocean's Edge Contracting
"Harbour City Plumbing & Gas has assisted several of my clients with their hot water tank and plumbing issues. I have even had them come and perform plumbing repairs on my own home. Each time, their staff has come and assessed the amount of time needed, provided a written quote, and a timeframe they would be there to do it. They came at that exact same time. Their office staff was excellent in keeping clients informed as to exactly what time they would be at the home so they could plan their day around the service. They arrived on time, quickly and efficiently fixed the problem and were polite, courteous and friendly. I will be using them for all of my plumbing needs and would not hesitate to recommend them to all of my clients and friends. Absolute professionals!"
~ Brian McCullough. McCullough Marketing Services
"Over the past several years that I have worked with Jim & Toni, they have always been a pleasure and a joy to work with. Jim and his crew are reliable and always do an impeccable job. They never let me down. I would not hesitate to recommend Harbour City Plumbing & Gas to anyone."
~ Jacquie Kinnersley. Project Manager, Georgia View Ventures Ltd.
"For the past 7 years, we have enjoyed our working relationship with Harbour City Plumbing & Gas and are pleased with the service and quality of work provided. Throughout those years we have built many residential homes with the consistent help of Jim and his team.
We look forward to a continued working relationship throughout the construction of our multi-family, 78 unit condo project as well as on any future potential projects."
~ Mark Wonnacott. Rega Developments Corp.
"As the owner of an older home, I have called Harbour City Plumbing & Gas on a few different occasions. The service people are prompt, efficient, tidy, and courteous. They provide reliable, affordable, professional service with personable care. Great Job!"
~ Shannon M. Homeowner in Nanaimo
"I would like to express my thanks for the great work that you and your employees do.
As a contractor, I appreciate your company’s work ethics and the care to detail shown. Your employees that come to my job sites are always friendly and very knowledgeable. Thank you for looking after my plumbing needs for the past 10 years.
I look forward to doing business with you for at least another 10 years."
~ Ron Walton. Owner, Legacy Homes
"This letter is being written today to commend Harbour City Plumbing for their commitment to excellence in service, product knowledge, quality workmanship and dedication to doing a great job!
Our charity, Habitat for Humanity Mid-Vancouver Island, has worked with this dedicated team of professionals during the course of our home building projects. Without a doubt, we rank Harbour City Plumbing as one of the trade professionals that go that extra distance to satisfy the customer.
With Habitat’s type of projects that involve bringing in volunteers and prospective homeowners to work at the build site, it means that there are a variety of people, skilled and unskilled, at the site all the time. Volunteers also assist us in the recruitment of the trade professionals as well.
What this means is that a level of patience is needed from our trade professionals at the start of the job, during the job, and even after the job is completed. One recent installation of a complex system required Jim to come out after the homeowners had moved in, to explain again how the system worked, what to do in certain scenarios, and he handled it very well, with tact and diplomacy, and most importantly, with excellent product knowledge passed on to the homeowner.
What we like the most about this company is being able to call them and speak frankly, and get an honest answer, a fair price, and excellent product. They have never let us down.
Thank you Harbour City Plumbing for what you do!"
~ Teresa Pring. Executive Director, Habitati for Humanity Mid-Vancouver Island
"We have worked with Harbour City Plumbing & Gas on numerous commercial projects. They have always been responsible and highly qualified. When part of our mechanical team, we could depend on them to produce a high level of excellence in their workmanship.
We would highly recommend using Harbour City Plumbing & Gas for your project."
~ Donna Hais. General Manager of R. W. (Bob) Wall Custom Contracting
"We are writing this letter to commend Harbour City Fire Protection Ltd. for their products and service we have recieved over the past year.
The proffesionalism, workmanship, productivity and attention to detail has always been excellent and above our expectations. They respond to inquiries in a timely manner. Without hesitation, they take the time to review our requests ensuring that we understand the scope of the work, the time it requires to correct the problem and the cost involved. Harbour City Fire Protection makes the extra effort to satisfy the customers with quaity service and products. Based on Harbour City Fire Protection's ethics, pricing and customer service, we would highly recommend them to anyone who requires mechanical solutions or installations."
~ Julie Pimentel. Office Manager, Saywell Contracting Ltd.